Shipping Policy for EAZYWAYS AROGYA HEALTHCARE PRIVATE LIMITED
aarogyavatika.com ("we" and "us") is the operator of (https://www.aarogyavatika.com)
("Website"). By placing an order through this Website you will be agreeing
to the terms below. These are provided to ensure both parties are aware of and agree
upon this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our website
but from time-to-time there may be a stock discrepancy and we will not be able to
fulfill all your items at time of purchase. In this instance, we will fulfill the
available products to you, and contact you about whether you would prefer to await
restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination
of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
3.1 Return Due To Change Of Mind
aarogyavatika.com will happily accept returns due to change of mind as
long as a request to return is received by us within 0 days of receipt of item and
are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to arrange
their own shipping.
Once returns are received and accepted, refunds will be processed to store credit
for a future purchase. We will notify you once this has been completed through email.
(aarogyavatika.com) will refund the value of the goods returned but will NOT refund
the value of any shipping paid.
3.2 Warranty Returns
aarogyavatika.com will happily honor any valid warranty claims, provided a claim
is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse
you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect aarogyavatika.com
to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 - 7 days
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies
greatly depending on the courier you have selected. We are able to offer a more
specific estimate when you are choosing your courier at checkout.
4.3 Change Of Delivery Address
Orders placed before 07 PM - CDT (UTC-05) will be dispatched the same day, otherwise,
within the next business day.
Our warehouse operates on Monday - Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these instances,
we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any
time before the order has been dispatched.
4.5 P.O. Box Shipping
aarogyavatika.com will ship to P.O. box addresses using postal services only. We
are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this
service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able
to follow the progress of their shipment based on the latest updates made available
by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel
from the courier and get in touch with our customer service. If the parcel has been
delivered without you being present, please contact customer service with next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon
arrival in destination country. This varies by country, and aarogyavatika.com encourage
you to be aware of these potential costs before placing an order with us.
If you refuse to to pay duties and taxes upon arrival at your destination country,
the goods will be returned to aarogyavatika.com at the customers expense, and the
customer will receive a refund for the value of goods paid, minus the cost of the
return shipping. The cost of the initial shipping will not be refunded.
If you change your mind before you have received your order, we are able to accept
cancellations at any time before the order has been dispatched. If an order
has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their
investigation into the claim.
9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
10. Customer service
For all customer service enquiries, please email us at